Privacy Policy

Poppy's Smoke & Vape ("we," "us," "our") operates this website and two retail locations in Scottsdale and Chandler, Arizona. We act as the data controller for personal information collected through this website. This Privacy Policy describes what we collect, why we collect it, how we handle it, and the rights you have over it.

• Personal information you provide voluntarily through our contact form or by contacting us directly — name, email address, phone number and, where relevant, your address.
• Age verification data collected at online checkout and at delivery. Photo ID is inspected to confirm you are 21 or older; we do not retain copies of government-issued IDs collected at the door.
• Device and usage data such as IP address, browser type, device type, referring pages, pages visited and time on site.
• Cookies and similar technologies used to remember your age verification for the session and to understand site performance.

• Responding to your questions, requests and messages.
• Processing and fulfilling delivery orders through our third-party ordering platform (Saucey).
• Verifying age and maintaining compliance with tobacco, vape and CBD regulations.
• Monitoring and improving site performance, content and usability.
• Sending marketing or promotional communications, only where you have opted in.
• Meeting legal, tax, recordkeeping and regulatory obligations.

Cookies are small text files stored on your device by your browser. We use essential cookies and session storage (required for age verification and basic functionality), analytics cookies (to understand aggregate site usage), and may use marketing cookies delivered by embedded third-party widgets.

You can control or delete cookies at any time through your browser settings. Disabling essential cookies or session storage may prevent parts of this site — including the age gate — from working correctly.

This website relies on the following third-party services, each of which operates under its own privacy policy:

• Saucey — online order processing and delivery.
• Google Maps — embedded store location maps.
• YouTube — embedded brand videos.
• Instagram / Elfsight — embedded social media feed.
• Google Reviews (Elfsight) — embedded customer review widget.

These providers may collect device or usage data when their content loads. We encourage you to review their privacy policies directly.

We do not sell your personal information to third parties. We share data only in limited circumstances: with service providers who help us operate the website and fulfill orders; when required by law, subpoena or lawful government request; to protect our rights, property or safety, or that of others; and in connection with a merger, acquisition or sale of business assets, where data would remain subject to this policy.

We retain personal information only as long as necessary for the purposes described in this policy or as required by law — typically no longer than 24 months for contact inquiries, and longer where tax or regulatory recordkeeping requires it. You may request deletion of your information at any time using the contact details below.

Depending on where you live, you may have the right to access the personal information we hold about you, request correction or deletion of it, and opt out of marketing communications at any time.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it is used, the right to request deletion, the right to opt out of the sale of personal information (we do not sell personal information), and the right not to be discriminated against for exercising these rights.

To submit a privacy rights request, email scdlventuresllc@gmail.com with the subject line "Privacy Request." We will verify your identity and respond within the timeframe required by applicable law.

This website and all products sold by Poppy's Smoke & Vape are strictly intended for adults 21 years of age and older. We do not knowingly collect personal information from anyone under 21. If we learn that we have collected information from an individual under 21, we will delete it immediately. Parents or guardians who believe a minor has submitted information may contact us at the address below.

We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted connections and restricted internal access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

This website links to external platforms including Saucey, Instagram, Google and YouTube. Poppy's Smoke & Vape is not responsible for the content, security or privacy practices of those third-party sites. Once you leave our website, this policy no longer applies.

We may update this Privacy Policy from time to time. Any changes take effect when posted, and the revised effective date at the top of this page indicates when the policy was last updated. We encourage you to review it periodically.

For privacy-related inquiries or to exercise your rights, contact:

Poppy's Smoke & Vape
scdlventuresllc@gmail.com
(480) 265-8673